We are constantly updating our Covid-19 FAQs section so please check there for the latest information.

We have a well established and dedicated customer service team at our warehouse in the Lake District, which you can contact by whichever means is best for you.

Email

We aim to respond to all e-mails within 48 hours excluding weekends and public holidays.

[email protected]

Call

For any customer service enquiries, please call 0333 240 6178. Calls to this number cost no more than a national rate call to a UK 01 or 02 number.

For all overseas enquiries, please call +44 (0) 333 240 6175.

To place an order over the phone, please call 0333 240 6176.

(Calls made from landline and mobile phones are charged at national landline rate. Please check your phone service provider for details.) UK residents only.
 

Christmas Opening Hours

Friday 24th December

Saturday 25th December

Sunday 26th December

Monday 27th December

Tuesday 28th December

Wednesday 29th December

Thursday 30th December

Friday 31th December

Saturday 1st January

Sunday 2nd January

Monday 3rd January

Tuesday 4th January

9am - 1pm

Closed

Closed

Closed

Closed

9am - 6pm

9am - 6pm

9am - 6pm

Closed

Closed

Closed

Closed

Opening Hours

Monday - Friday

Saturday & Sunday

Bank Holidays

9am - 6pm

9am - 5pm

Closed

Live Chat

For a quick response to your query you can use our live chat service in the bottom corner of your browser. Please don't exit this page while using live chat because the chat will end.

Live Chat Opening Hours

Monday - Saturday

9am - 5pm

Post

Culture Vulture

Keswick House

Lillyhall Industrial Estate

Branthwaite Road

Workington

Cumbria

CA14 4ED

 

We use Zoom FS to fulfil our orders. Some despatch correspondence may refer to them.