Small items they will arrive by Royal Mail, larger parcels will be delivered by our carriers weekdays between 7am and 5pm.
If you are not at home, the driver will either put the parcel in a secure place and post a card advising you where they have left it, or leave a card asking you to call the depot to arrange another delivery. If you prefer, we can deliver to your work address or a neighbour.
Next day delivery
Next day delivery is available to UK mainland addresses, if you place your order before 2pm Monday to Thursday. We do not deliver on Saturday. Orders placed on Friday before noon will be delivered the following Monday. The cost is £5.00 in addition to the £4.99 basic charge. A signature is required for receipt.
Deliveries to Scottish Highlands can take an extra day.
Next day delivery is not available for personalised or made to order items.
We deliver world-wide by signed-for airmail.
The following extra postage and insurance will be added to the basic £4.99 charge;
For heavier items a further amount will be charged. These items will have the additional weight band shown on the delivery tab on the product page e.g. Overseas Weight Band: 1
The additional charges are;
1. £9, 2. £6, 3. £24, 4. £35, 5. £50.
Outside of the EU you may have to pay local import duties.
Delivery to an alternative address
If it is more convenient we can deliver to a different address e.g. your work.
The delivery note will not contain prices and we can also add your personal message. An order confirmation will be sent to your address.
Deliveries to multiple addresses
If you would like to have items sent to different addresses, please complete a separate order for each address. A separate delivery charge will be applied to each address.